Refund policy

Thank you for your purchase- We hope you are satisfied with your order. Please see below for more information on our return policy we updated on 8/10/2023.

Returns

For an item to be eligible for a return, your item must be new, unworn, or unused, and in the same condition that you received it, with all original tags and labels attached. We have a 30-day return policy, meaning the item is eligible for return within 30 days of the item being delivered.

To return an item, please email customer service at info@qgsports.us to obtain a Return Merchandise Authorization (RMA) number. After receiving your RMA number, place the item securely in its original packaging with your proof of purchase/return form/receipt, new mailing label and mail your return to the following address:

Quantum Sports
Attn: Returns

RMA#

12102 SW 114th PL
Miami, FL 33176

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@qgsports.us.

Refunds

We will notify you once we’ve received and inspected your return. If your are approved, your refund will automatically be credited on your original payment method within 10 business days. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Damages and issues

If you received your order and it was the wrong item, or delivered defective/damaged, please contact us immediately at info@qgsports.us to make it right.

Exchanges

If you need to exchange your item for a different variation or item, please contact us at: info@qgsports.us

Questions

If you have any questions concerning our return policy, please contact us at: info@qgsports.us